I like the idea of open source collaboration and making our code for our application we are building public on github. This would allow people to give their input and even allow certain parts of the application to be built faster.
I worry there is a risk in someone using the code to build a competing app.
We can't trademark the business model, but would opening it up make it much easier to copycat us and start competing? Anyone with a big enough budget could easily build out an app like this, but that doesn't mean that they would embark on the time and cost of doing so. Would it enable it to be done that much easier?
Competition Open Source Web App
This is an interesting question. It's hard to know the right answer for you without more details about your product, however I'm inclined to say you shouldn't open source your project. I only say this because the reasons you want to open source your app aren't realistic:
I like the idea of open source collaboration and making our code for our application we are building public on github.Unfortunately most open source projects live or die based on the work of the founding team (whether it's one person or many). In other words, the biggest contributions you'll get is small bugfixes and maybe minor functionality additions. No one will help build your business for you.
Reason to open source your app
If you can split your product into separate components you could open source bits of your app to great success. Without knowing the specifics of your app I can't tell you how you should split your app. Instead I'll explain how we open sourced about 2/3 of our product and attracted large customers because of it:
At our company we take a hybrid approach for our updater suite, wyBuild. There are 3 parts to the app:
Because the "parts that did the updating" were completely open source we have been able to get large orders from Fortune 500 companies. Invariably the reason these companies end up purchasing wyBuild is that the CTOs first encountered the source code. I sincerely doubt we could have attracted some of these larger clients if our product was completely closed source. At least not without a couple of million dollars more in our advertising budget.
To open source or not to open source...
It depends on what type of app your making. There are valid (and profitable) business cases for open sourcing your app; our story is a single anecdote, but there are similar cases at both small and large companies.
One big disadvantage is if you make your source code public under an open/free software license, you will be very unlikely to ever make money from it. Don't listen to the open source zealots who naively reference a couple of open source projects that made some money. I've been there and done it, it doesn't work for 99.99% of projects.
By releasing your code to the public (code that you have paid good money to design, develop and debug) you are saving your competition time and money to get to the market. There has to be a very good reason to do that. Prior to going that route be sure you are leaving yourself some competitive advantage. Some examples where releasing code makes sense:
As Oleg says, you lose something by going open source, so you have to be very clear on the reasons. As David says, there have been very few companies that have made serious money by open-sourcing everything. However, you have the option of open-sourcing some of your software but not all of it. Some examples:
I guess the summary is: listen to Oleg and only open-source stuff if you have a clear idea of what you're aiming to achieve by doing so, and then make sure you open-source specifically only those parts of your application that you want to open-source.