I'm building a web app that generates SEO reports. I've built a bare minimum prototype and received some exciting feedback from potential customers.
As of now, the only thing I have publicly live is a landing page with a teaser tag line and an email sign up. I've put off choosing my pricing model until I received some validation from potential customers. Now I want to ship something, but I have a few options in terms of what scale of a product to initially ship.
Quickest time to ship Free Version only - This can include what I already have in my prototype with limited report results.
More time to ship Free Version AND Paid Version - will include full reports, but will also require development of a billing system, account management, customer service ticketing, etc.
Most time to ship Free Version AND Multiple Paid Tier Plans - I think I can split the Paid Version into two subscription levels: Site Manager and Agency (Agency level can generate more reports)
After writing all this out, I can already tell it will take significantly more time to create paid versions compared starting out with just a free version.
Should I initially ship a Free Version and continue to collect emails?
The sooner you ship, the quicker you will get feedback from real users.
The feedback will help you discover what's important and where do the revenue streams can come from.
Ship now so that it is not guesses, but facts, what drives the features of your site. Good luck!
Based on what you've said, I'd say go for 1a - build the fast'n'free offering and put it alongside the paid version. You don't have to have built the pay version or the payment collection to get data, you only have to work out the best way to make the people who tried to pay happy.
However, there's a lot you don't say, for instance, what does "exciting feedback" mean? If it means, people are seeing significant value in the promise straight away, you might want to test whether a 100% paying customer model (with a free trial, because people expect and need to sample) works. As with any change of pricing or change of intent, you need to think how to handle existing customers (including people who have accepted whatever promise is stated or implied on the test site) - but don't just sail into freemium because you dislike complexity!
In the end, this is a judgement call, and you have to pick.
Should I initially ship a Free Version and continue to collect emails?
yes,but i will suggest you to go with a plan for how much time you will give a free service ?.After planning it out you will be able to utilize the development time required for a paid version.
here is also the other way out
Provide the paid service on trial based term (If your business support such strategies).