Tech Support Questions

I developed an app and after it's been 1.5 years on the stores, a user wrote an email with a suggestion for a feature. I replied that "yes, thanks for your suggestion, it's cool and I'll implement...

Features Customer Support Users Profit Sharing Tech Support

asked Nov 21 '13 at 17:07

Iseeall
118 points

I don't really like the idea of paying $20+ per month to run a glorified message board (GetSatisfaction, UserVoice, etc.). But these kinds of services seem to be pretty popular. So am I missing...

Bootstrapped Customer Feedback Web App Forum Tech Support

asked Jul 24 '12 at 02:53

Richard
357 points

Are there anyone using stackexchange like Q&A for their product? How great has it been in building a community of helpers and engaging the user in how to use your software? I plan on making a...

Community Tech Support

asked Dec 7 '11 at 18:10

Kim Jong Woo
644 points

Given that you want to provide quality computer support for customers in the US remotely, via online chat, phone and screen sharing solutions, how would you go about advertising such service among...

Advertising Tech Support

asked Sep 14 '11 at 03:34

Maxim V. Pavlov
217 points

Our business involves developing iPhone/iPad apps now we have a lot of ideas for the apps and we want to develop all of them. Now my problem is Im not sure how we can go about keeping up with each...

Customer Support Iphone Tech Support

asked Jul 8 '11 at 20:46

I Scotts
152 points