Customer Feedback Questions

Yesterday, I added the following special deal in my service web site : Help us promoting the site (blogging/tweetting about it, sharing the link in facebook, google+, delicious,… and committing to...

Marketing Social Media Customer Feedback

asked Aug 3 '11 at 01:12

Jordi Cabot
243 points

When you have a startup that essentially does a Web App, there is a set of methods that everybody seems to agree on: Customer Development and Agile Development. Agile Development is really clear,...

Lean Customer Feedback Agile

asked Dec 10 '13 at 07:32

Philip
113 points

So, I'm slightly confused which I should be following. I'm currently a solopreneur. I'm trying to follow lean startup, but I just read on the book Startup Owners Manual and Lean Startup...

Getting Started Development Lean Customer Feedback

asked Nov 16 '13 at 11:15

User9968
229 points

My friend and I are working on a product - "Data centric configuration" approach to build business applications. The product is ready and we have a pilot customer as well. From our analysis we...

Products Customer Feedback

asked Nov 5 '13 at 16:05

User2551407
6 points

When I investigate enterprise client software needs, I can easily identify a list of things that can make them happier. (none are necessarily directly cost-cutting or revenue gaining, but all...

Product Management Customer Feedback Market Research

asked Oct 16 '13 at 06:38

Max
113 points

I am developing an Android app which would be competing with a few different apps in the same space and I see a few bad comments on the competitors' apps. I am seeking advice and insight on what...

Customer Feedback Review Mobile Apps Validation

asked Sep 23 '13 at 19:46

Ayrton Senna
124 points

I have a software as a service and few hundred Paypal subscribers with phone numbers. I have heard its a good idea to talk to my customers so I can improve my product but I'm having trouble getting...

Lean Customer Feedback

asked Sep 29 '13 at 11:41

Steve Hanov
596 points

Hope all is well. I just conducted a round of feedback interviews with 20 people(mostly students) about my startup. The results are 50% saying its a great idea and other 50% think its not worth it....

Getting Started Marketing Launch Ideas Customer Feedback

asked Feb 21 '13 at 02:43

Trana
24 points

We offer a free, cloud based B2B application - it offers the same and more functionality than most if not all of the paid equivalent applications out there at no cost. We offer awesome support...

Customers Saas Customer Feedback Freemium Free

asked Feb 20 '13 at 01:58

Bhttoan
735 points

I have an idea and talked to about 14 people who have all said it's a good to great idea. Based on this positive feedback, I have built (in about a week) a very primitive semi-working prototype...

Interviews Customer Feedback Early Adopters

asked Feb 5 '13 at 12:10

Elenesski
100 points

I have a very immature idea of a B2B startup, and I want to gather some feedback on it. Assuming, that "future customers" are business people, what is the best way to communicate with them on...

Customers B2B Customer Feedback

asked Dec 11 '12 at 15:46

Filipovskii Off
21 points

I run a website that conducts short story writing competitions for 10 months (each month different genre), and publish an anthology at the end of the year containing all the winning stories. It's...

Customer Feedback Customer Service

asked Oct 15 '12 at 16:52

User21143
16 points

I am launching a new product this week. Basically, it's an educational series of PDFs and video instructions. Not a membership site, but more like a multimedia ebook. Since this is the first...

Customer Feedback Selling

asked Aug 28 '12 at 07:39

Jeff Gaudette
45 points

I don't really like the idea of paying $20+ per month to run a glorified message board (GetSatisfaction, UserVoice, etc.). But these kinds of services seem to be pretty popular. So am I missing...

Bootstrapped Customer Feedback Web App Forum Tech Support

asked Jul 24 '12 at 02:53

Richard
357 points

I'm a one-man company, and a couple of months ago I shipped version 1.0 of my product after a year of beta testing. So far it has been successful; the product is selling and the customer base is...

Customer Support Customer Feedback

asked Jul 27 '12 at 23:03

Anonforthis
66 points

I am about to build a proof-of-concept website, and I intend to build on it using "Lean Startup" principles. I have friends and acquaintances lined up to try it out, and I will solicit their...

Getting Started Lean Customer Feedback

asked Apr 28 '12 at 05:14

Dan B
118 points

Being tired of doing stuff that turned out to be far from what users actually need, I think now it's time to ask potential users first (think lean startup mantra) before doing anything. The idea...

Getting Started Pitch Customer Feedback

asked Oct 31 '11 at 17:52

Anton Gogolev
136 points

We are in B2C space creating a product for consumers. I'm wondering how can we engage average users to get feedback? What would be our starting point? Thanks, Gagan

Ecommerce Customer Feedback

asked Aug 22 '11 at 11:44

Gagan
150 points

After months and months and months of work, our team finally launched our first application. We have been very fortunate to receive a lot of feedback and one of my first "goals" post-launch is to...

Management Customer Feedback

asked Aug 11 '11 at 22:25

Travis Truett
127 points

Background: I am an entrepreneur who has a product that will now be sold to retail outlets. The sales team is expected to sell 10 units to 5 clients per day. With this, I want them to get feedback...

Sales Customer Feedback Customer Service

asked Jul 23 '11 at 20:54

Salmon
181 points