Subscriptions Questions

I'm trying to calculate average customer lifetime value of a membership site. The data available to me is unfortunately either incomplete or very simplistic (or else I don't know how to extract...

Subscriptions Memberships Customer Value

asked Jun 28 '11 at 06:27

Eoinoc
110 points

I launched my website which sells healthy snack subscriptions about two months ago. We provide healthy snack alternatives to white collars. That arent available other than our site We sell...

Marketing Subscriptions Business Model Ab Testing Customer Retention

asked Jun 16 '11 at 05:54

Hakkasan
21 points

I am currently developing a SaaS product and am at an impasse in terms of how to charge. The subscription is only going to be $5 per month. Although I'm in the UK, my main market is going to be...

Subscriptions UK Saas Billing

asked Jun 2 '11 at 18:35

Sam Delaney
28 points

I am working on a monthly subscription site in which users can cancel/upgrade/downgrade anytime they want. I am integrating the payment module with Paypal and would like to know the pros and cons...

Subscriptions

asked Feb 21 '11 at 07:10

User3462
345 points

I want to sell PPC to white collar professional service businesses (lawyers, accountants, etc.) I already am a website designer marketing to these folks. I could create a website that sells a...

Subscriptions PPC

asked Mar 2 '11 at 12:22

Randy
249 points

If you had an online product that filled a significant nitch, would you let members use your site for free instead of following through on a paid model? Inline with this question, assume that this...

Subscriptions Website Free Service

asked Feb 15 '11 at 05:50

John
161 points

I plan on using Paypal for a monthly subscription service and would like to know how to handle the Upgrade/Downgrade/Cancellation from users: For cancellation, is it recommended to develop the...

Payments Subscriptions

asked Jan 15 '11 at 10:17

User3462
345 points

Does anyone have any experience with third-party subscription payment processing services like Recurly? What else is there?

Payments Subscriptions Payment Gateway

asked Dec 4 '10 at 07:31

Kim Jong Woo
644 points

We're preparing a pitch deck for our startup which looks to partly make money from downloadable content. We'd like to add a subscription model for the content, and we are looking for examples of...

Subscriptions Pitch Business Model

asked Dec 7 '10 at 01:50

B20000
126 points

I currently run a startup that sells an iPhone app through the App Store. I love that the App Store takes care of the work of charging users, collection of sales tax, basic reporting, etc. and just...

Payments Subscriptions Web App

asked Dec 15 '10 at 12:35

Bill
198 points

I am adding paid plans for my online service and would like to know what subscription plan names to use. Should I go with Gold, Silver, Bronze or Basic, Premium, Standard??

Subscriptions Saas

asked Nov 22 '10 at 10:20

Nick H
120 points

We offer our resellers (ones that actively go out and sell to customers) a 25% discount on software licenses. We have just introduced an annual maintenance fee, at 20% of current list price at the...

Sales Software Subscriptions

asked Jun 4 '10 at 18:01

Cocowalla
327 points

I plan to add subscription plan(s) to my website (built using ASP.NET). I may be using Paypal as the payment gateway for now. I might consider adding credit card payments in the future. Although...

Payments Subscriptions Saas

asked May 1 '10 at 07:44

User2306
232 points

We are planning on introducing an annual maintenance fee for a new enterprise-level product we will soon be launching. How do you handle when the payments are to be made? For example, let's say a...

Sales Software Subscriptions

asked Mar 12 '10 at 23:28

Cocowalla
327 points

This is follow-up to my previous question. Inspired by the answers, we did a quick customer survey. We asked the standard question "would you recommend our service to a friend?" and "what is the...

Pricing Subscriptions

asked Feb 1 '10 at 02:23

Tambet
215 points

I've recently the post on the question: Subscription Pricing Starting Strategy: start high and lower, or start low and raise?, and I also read the articles and comments for: QuickSprout: Customer...

Planning Subscriptions Web Web Services

asked Dec 22 '09 at 09:28

Matt
460 points

We will be licensing 2 downloadable software products, both aimed at animation / game development professionals / studios (1 plugin, 1 SDK / library) where subscription pricing is not currently...

Pricing Software Subscriptions

asked Jan 6 '10 at 02:10

Ian Wilson
88 points

For a start-up providing a web-app to customers on a subscription basis, do you think that the benefits of different geographic pricing outweigh the downside? My rationale is that while North...

Pricing Subscriptions Saas

asked Nov 1 '09 at 18:56

User1084
363 points

We'd like to offer 30 day trial for a subscription service. Has anyone experimented with that? We will probably do a bunch of testing with it but I'd really like to hear your experiences on: 1)...

Subscriptions Trial Saas

asked Oct 18 '09 at 08:38

Slav Ivanov
1,146 points

I am nearly ready to launch, however I need to determine a pricing for monthly payments by the clients. How do you price it? Each time a user uses the product it costs us money through hardware...

Pricing Subscriptions

asked Oct 20 '09 at 04:53

Gagwgw
227 points