Trial Questions

In the signup process for our CRM software, we collect cell phone numbers from customers. Would it be too intrusive to SMS a tip on how to better use the software once/twice a month?They would be...

Software Customers Trial Conversion SMS

asked Jun 16 '14 at 14:40

Jennifer Hillyard
14 points

When a customer signs up for a free trial, often their mind gets made up in the first few hours or even minutes of using the product. Our app has a number of steps which need to be completed...

Trial Saas

asked Jul 27 '13 at 05:47

Bhttoan
735 points

I'm looking for a comparison of SaaS websites that force email activation versus ones that do not. Similar to how some websites review a checkout process across multiple domains.

Trial Saas Statistics

asked Oct 23 '12 at 20:33

Anagio
293 points

I wonder what is a good conversion ratio from trial to paid for B2B SaaS which costs $10/month. Our service is about cloud management. We have conversion of 20% (20% of people end up paying at the...

Trial Conversion

asked Aug 24 '12 at 04:41

User84686
139 points

I am about to launch a small time management/GTD desktop utility for Windows in $10 - $15 price range. Now I have a dilemma. Should I provide a trial version or a money back guarantee? Here is my...

Marketing Trial

asked Jan 2 '12 at 17:31

Aku
229 points

Basically, I am doing pay per feature for my desktop software. I offer a base version which is free, but has limited functionality. I also offer 15 day trial on specific features users wants to...

Trial Freemium Desktop

asked Dec 23 '11 at 01:14

Gagwgw
227 points

Here's a dillema I am having for a desktop java application. Do you offer a full version with a 30 day trial? My concern is that people setting back their time inside virtualizations or somehow...

Trial Demo

asked Nov 22 '11 at 08:06

Kim Jong Woo
644 points

Does anyone have personal experience, good articles, or case studies that document the pros and cons of offering a free trial with no obligation (i.e. you don't collect credit card information at...

Credit Cards Trial

asked Oct 11 '11 at 04:25

Jeff
154 points

Suppose I have a SaaS application which has several subsctiption plans (think "Basic" for 2 users and this much of storage space, "Starter" for 5 users... you know the drill) What will be the the...

Pricing Trial Saas

asked Oct 3 '11 at 13:57

Anton Gogolev
136 points

I have a web-based service that requires a paid subscription. In fact I have the following subscription levels: 3-day trial 1 month 1 year In my personal opinion, the main value of the service...

Software Trial Saas Micro Startup

asked Sep 19 '11 at 03:39

Usabilitest
1,698 points

We are rethinking our 30-day trial for our B2B (small business) CMS. It is a very niche service and we have about 600 active paying subscribers at this point. In the past, I have always subscribed...

Credit Cards Trial

asked Sep 1 '11 at 00:31

Simon H
301 points

I have a new bootstrapped web service that targets consumers. It has a free trial offer. The visit to trial conversion is respectable, ranging from 10% to 15% on 300 samples. However, my conversion...

Traffic Trial Web Services Conversion

asked Jun 17 '11 at 22:14

Nick
173 points

I am building an application in my spare time, and I want to get my plan right from the start. I think Freemium would not work for me given several constraints I have. The approach I want to use is...

Marketing Software Trial

asked Jun 6 '11 at 03:37

Andrea Raimondi
131 points

A company (pre-funding) wants to do a 3 month trial period with me. I received an offer for X shares of stock. How do I determine if I am properly compensated for my efforts? The value I would...

Equity Trial Compensation

asked Jun 11 '11 at 17:41

Daniel
157 points

Days based (7/14/30 days trial) or usage based (15/30 logins/transactions etc. trial). Has somebody compiled any empirical data to see which strategy is better? Appreciate your thoughts on this.

Launch Trial Product Launch

asked Jun 1 '11 at 16:16

Ali
179 points

I have a Japanese learning community website... Currently there are three main plans... Free: Access some of the content (some 20 lessons, a few cheat sheets, etc.), for free, forever. This is...

Pricing Website Trial Plan

asked Jan 20 '11 at 02:25

Philip Seifi
132 points

It makes intuitive sense that customers who complete the trial* version of your software are more likely to purchase it, but it cannot be so easily deduced that the converse is true, i.e. that...

Trial

asked Dec 9 '10 at 17:29

Pate
306 points

I just started selling my software and I wanted to know what is your average percentage of paid subscribers for each week during/after a 30 day trial period. Example: For 100 users who have paid...

Software Trial

asked Nov 25 '10 at 19:40

Tom
23 points

A lot of products and services come with free trials and money-back guarntees, which sets the bar pretty low for those who don't/can't provide either. Obviously, the trick is to establish value and...

Sales Trial Valuation

asked Mar 29 '10 at 11:08

Alex Papadimoulis
5,901 points

We have a lite version of our desktop software and many features have been removed in this version. What's the best way to tell people we have those features but they can't access because it's the...

Marketing Software Trial

asked Feb 17 '10 at 20:43

The Dictator
2,305 points