I wish to start a small business and while at first the goal will be to strengthen a community it would be nice to possible make money in the end. A group of us has gotten together to work on this...
We're using Gmail to field customer support requests. I am looking for a way to track key metrics of how we serve customers: average response time, %% of inquiries left unanswered, customer...
I recently set up an open-source infrastructure for Obix. Obix is a new, object-oriented programming language designed to help people writing more reliable code in less time. More information can...
I'm about to launch my own web app. Being in Europe and thinking about pricing I'm wondering if I should charge in EURO or US DOLLAR? I have no concrete numbers, but I expect 70-80% of the...
Currently I'm working on a project together with 1 co-founder and soon we are going to incorporate a company. We agreed that I get 70% shares and he gets 30% . The reason is because I started the...
We mainly use PayPal as our payment processor on our website. Of late we're seeing that PayPal is having issues with corporate credit cards. Moreover, going forward, PayPal won't accept payments...
I know that a particular product will be useful to a whole group of people. However, I am uncertain if once the product is made, the people will purchase the product. Prior to making the product,...
What are the advantages and disadvantages of dividing equity 49/51 vs 50/50 between partners? Edit: 51/49 feels wrong, but there may be some startup cases where it is good if you are the majority...
I have a friend who makes very good banana bread. She tried to sell it on the street and got sold out of a huge batch within a very short time. She wants to stay local within her city, but isn't...
I few months back I was talking to friend who works in M&A for a big software company and he was telling me that a large deal just got killed because they realized that part of the code was...
Looking for suggestions on improving the rank/search results positioning for my website. My business is B2B. My target audience are very internet/computer savvy individuals... mostly software...
Though i'm actually a computer science phd student, i have always been interested in marketing and businesses. This world fascinates me and i hope i will manage to do something in the field. There...
I worked for few government organizations on contractual basis for four years. They were my premium customers for custom software applications. After freelancing for these many years and learning...
We're a small healthcare-related services company with one sales rep, whom I manage. We are trying out the Salesforce.com contact manager and it seems to do the job for what we need. We use Google...
My boss has a jewelry workshop and because of his job he must keep a large money in his account (as some kind of insurance and guarranty for other companies). Recently he heard of trading using...
There are some VC funds who only invest in late-stage companies and some who focus on early stage I am trying to find (or build) a list of those who are interested in taking part in early-stage...
Inspired by today's EC2 outage, if I build a webapp on a cloud service, and they have an outage which affects my business, is there anyway I can hold them responsible for lost revenue? Or should I...
I am not (yet) active on a startup of my own but I have been trying to read and educate myself in that arena so that I can at least coherently talk and ask the right questions of the people who...
I am starting to hire people int our startup. We actually need to hire very quickly and effectively at the same time as we don't have a lot of chance to make mistakes. What is the best book...
I'm an independent software consultant who is looking for referrals. I've paid for referrals before and have noticed that sometimes I was happy with the price and sometimes I was not. For example,...