Sales Questions
I know similar questions have already asked but I think we need something slightly different: Capturing user info from our website to the CRM directly via an API Sending welcome, followup emails...
We've started beta testing our WordonWiki software. WordonWiki is a Wiki with all the features you'd expect from a wiki, but it lets you create and edit pages with MS Word. We're getting good...
For a desktop business application, what should the upgrade policy be? Should upgrades be free? 50% discount? What if they just bought the old version last month?
Short of begging, what is an effective way(s) to get feedback from a lost sale? I'm thinking survey, but is there a more practical way?
346 points
We are getting close to signing our first enterprise client. Among other things, we want them to help us sell to other companies in their industry, which they indicated they have access to. In past...
195 points
If I am capturing leads from my marketing activity, how do I nurture them, keep them live, and move them towards close?
There's a lot of criticism of freemium in the startup community, but in 2009, some of my favourite large software companies moved towards, rather than away from it. Atlassian started their $10...
I'm pitching a major potential client on Wednesday. I mean, HUGE. Background (thanks, James!): We are Textaurant, a SaaS web app tool that provides waiting list management for busy restaurants....
Most people have said that releasing the product as early possible is more important than getting it right. But how early should you release it? Sometimes user won't come back and won't consider to...
Are artists who create "fine art" (not commercial art) required to collect sales tax if selling directly to customer through website, ebay, local art shows, booth at art show?
8 points
Not totally sure if using this forum for this purpose is frowned upon but I thought I would try it as a way to start a debate focussed less on simply reviewing current market offerings and more on...
86 points
If, for example, I have a company headquartered outside the US and going to work with US companies. What is the best way? Set up sales office in the US or hire independent sales person? What kind...
How do you feel about giving away free licenses (original price: $2000 ) to universities, charities and open source projects of your software to spread the word? Is it a good idea? Shall we...
My software company is in Canada. We sell our software for download from our web-site. Most of our sales are made in the US, though we do about %25 of our business in Canada and Europe. We sell our...
We are a small software company with a process automation product. To do more sales, we would like to compare following options for next year: Hire a sales guy. Someone capable of doing cold...
We got a quote request from a reseller for one of their customers for about a 100 licenses of our software with 4 years of support. What is the a good way of structuring this quote without...
195 points
I'm bootstrapping a software business for the first time. I worked in 'stealth mode' for one full-year and now I've got about 100 private-beta-testers loving the software (and already begging for...
I asked this on the Business of Software forum previously and thought I would repost here. Basically, did your business/startup end up being an easier or harder project than you expected before...
1,667 points
I'm trying to figure out the best way of sending out an email campaign to alert potential customers about my desktop software application for fostering agencies and organizations. I have looked at...
1,190 points
AKA selling a solution in search of a problem! Our product is a web-based tool which helps people take and manage meeting minutes. The problem we face is that while most people don't like the way...
