Customers Questions

I have a minimum viable product web application which I have been tinkering with over the past 6 months. A friend of mine who is keen on startups and attends meet-ups and other events suggested I...

Customers Advertising

asked Dec 13 '11 at 18:31

Xiaohouzi79
1,257 points

I've spent the last 10 months building a product to help salons manage their businesses. Throughout the development process I've been spending time with salon owners, salon managers and stylists to...

Customers Business

asked Oct 29 '11 at 11:07

Jason Swett
555 points

We are working on a service that endeavors essentially to provide an advertising forum for a certain class of goods and services whose providers we consider our key customers. There are others...

Customers Competition Secret Sauce

asked Oct 20 '11 at 08:31

D Moore
174 points

I wonder what do you recommend are the best strategies for growth and promotion of your online start-up in the early stages after launch? How do you get your name out there and how do you...

Getting Started Customers Social Media Web Services Growth

asked Sep 21 '11 at 02:08

Peter K.
194 points

We are in B2B business and now and then someone will send a message via our contact page with a fake name, free email, fake phone etc. Most of the time the question itself is badly written or...

Customers CRM

asked Sep 12 '11 at 22:49

The Dictator
2,305 points

Let's say, the web project is done, and I also have the presentation to my project. Now, how should I explain my project to my potential customer? Can I just write them on Facebook or email and...

Customers Clients

asked Jul 16 '11 at 11:15

Simplyme
186 points

I'm working on a new venture with a friend of mine, and we set to meet as many potential customers as possible before writing even a single line of code. We've met with 2 customers and both of...

Customers Market Research

asked Jul 2 '11 at 17:08

Stnal
41 points

I have an online store which sells baby products. Thankfully, some customers have already bought my products, although my startup is just 2 months old. One of my plans is to make my customers come...

Ecommerce Customers Promotion

asked Jul 8 '11 at 13:28

Kalingga
245 points

Right now I'm sitting behind my desk at a top 100 company, and quite frankly I started to hate my corporate job. I feel like it is killing my soul everyday. I have always dreamed of owning my...

Sales Customers Email Email Marketing

asked Jun 28 '11 at 01:21

Hatem
16 points

I'm starting up my business. I'll be offering services to website owners, such as: finding broken links, making 3D covers for ebooks & DVDs from images they provide, maintaining their website,...

Customers Web Services Contact

asked Jun 21 '11 at 18:51

User2534
154 points

It is becoming more and more important to get your market involved from day 1 of development (as opposed to day 1 of launch). How do you engage customers throughout the product development cycle,...

Customers Product Development Cycle

asked Jun 4 '11 at 00:45

Sam
509 points

I made some bugs on my site recently that were pretty bad. It is just part of a new release, but I am sure people are not happy about it. What kind of things can I do for the users of my site to...

Customers Customer Support

asked May 24 '11 at 05:19

Genadinik
1,821 points

There is Company X online that provides a service for its visitors - and though they currently have the monopoly and have for the past 10 years, the quality of their service is not so great and...

Launch Customers Competition Market Analysis

asked May 18 '11 at 01:59

Sam
509 points

I consult to companies. I specialize in problem resolution, project management, research and occasionally, if there's a call for it, development. Recently, I was contacted by a development manager...

Ideas Customers Legal Consulting NDA

asked May 7 '11 at 07:39

Traveling Tech Guy
155 points

I think a lot of companies might focus too much on getting new customers instead of showing their appreciation for their existing customers. I don't want to be that kind of company. I want my...

Customers Customer Retention

asked Mar 12 '11 at 06:09

Jason Swett
555 points

I'm reading Jeffrey Gitomer's The Little Red Book of Selling. One of its ideas is "give value first": tell people how they can improve their businesses and increase their profits and they'll want...

Customers Business

asked Jan 27 '11 at 06:59

Jason Swett
555 points

In general, being able to tweak your product to better suit customer needs is a good thing. The problem is, sometimes it's difficult to get input from customers that is actually useful in that...

Customers Product Management Physical Product

asked Feb 8 '11 at 05:57

Nick Pascucci
108 points

Why are customers charitable? Is there research on the primary motivations for customers buying or participating in a charitable product, company, or non-profit? What behavioral psychology research...

Customers

asked Dec 20 '10 at 12:39

Emile
204 points

I'm in the middle of building a useful (as I think) SaaS for small e-commerce stores. Before I got too deep into that, I'd like to find out if they are really interested. In other words, I want to...

Customers B2B Market Research

asked Dec 1 '10 at 07:17

Salmon
970 points

How do I provide a solid proof point for potential investors while also making customers comfortable with the process? Any pitfalls to be wary of?

Customers B2B

asked Nov 17 '10 at 08:43

Greg
339 points