I've noticed a trade-off in survey and e-sign tools. Survey tool: Low cost for large volumes Manage Survey Workflow well Excellent data collection / reporting Does not offer signature Does not...
For the last 15 months we've been working hard to build a cloud-based platform that helps companies localize the software they build (named Amanuens ). It all started from our own needs and we...
We're just trying to startup a SaaS business, where the model is based around a subscription radio station. We've done the hard numbers and the licencing costs of just providing the music is 50% of...
We're in the final stages of building an online quoting system that automates quoting and lead generation for B2B companies, via their own website. The overall market for our software is large -...
I am in the nascent stages of developing a service that will allows some users to request a certain task and others to perform those tasks. Money in from the user requesting, company takes a small...
I was asked by a potential investor for Key Performance Metrics for our company. What do you think the KPIs are for a typical SaaS company? Here are the ones that I think we should give him: CAC...
I am in the process of starting a business. The nature of the business is Photography (weddings, etc.). What would be a good accounting software solution (preferably cloud-based or SaaS)?
We're trying to figure out the pricing for a service we've been asked to provide (a couple times, in passing, actually in reference to something we've pitched that hasn't hit the mark "well that's...
We are a Canadian-based incorporated business that is about to sell subscriptions to a SaaS, both yearly and monthly. How do we handle adding taxes to the service? Since we are a Quebec-based...
When it comes to enterprise software, would you say there is a difference between a hosted solution and an SaaS solution? Or are they the same thing? If there are differences and you offered a...
Ours is a B2B SaaS startup (LAMP stack). We are at a very early stage of the Startup. So, we don't need any dedicated hosting at this time. We have planned to use Amazon (not finalized though). In...
I have a SaaS product and want to offer my customers the ability to accept credit cards themselves. What's the quickest way to set this up? EDIT: I'm starting to think that giving the SaaS user a...
We all know that it's really important for an impatient SaaS user to not make them spend too much time filling forms. Having said that there maybe some important fields that needs to be gathered...
Which flow will have a better conversion rate? I am designing the page flow for a website that is a of a monthly subscription type. Here's the page flow options I have: Home Page (Try now...
We already have a desktop product for Windows. Unfortunately it is a win32/64 exe for Windows, and making a web version would take some years. We want to join the SaaS party, so we want to...
If I am running a SAAS businss and my users are paying me e.g. 10$ per month is there a sales tax liability on it? Who pays that tax and what are the different things to consider. Does it matter...
Are there any good reference points about trial-to-paid conversion in SAAS world? What factors impact this ratio. I am looking at streaming rich media for B2C.
I am adding paid plans for my online service and would like to know what subscription plan names to use. Should I go with Gold, Silver, Bronze or Basic, Premium, Standard??
We use Google Apps and Highrise. Now, they are both decent tools, the problem is that they do not integrate. Most particularly, keeping GMail contacts in sync with Highrise is a huge problem. Now,...
My part-time bookkeeper and I are currently reviewing Xero for accounting. I like the online aspect of being able to enter and view data online (my bookkeeper works from home). The cost seems...